When you call us or fill out a form on our website, we collect your name, phone number, email address, and the service address where you need hydro jetting. We also collect details about your plumbing issue so we can send the right technician.
Like most websites, we automatically collect basic technical information such as your IP address, browser type, and the pages you visit. This helps us understand how people find us and improve our site.
We use your contact information to schedule your hydro jetting appointment, send you a confirmation, and follow up after the job. If you ask for a quote, we use your address and description of the problem to give you an accurate price.
We may also use your email or phone number to send occasional updates about our services or seasonal maintenance tips. You can opt out of these messages at any time.
Our website uses cookies to remember your preferences and to keep the site running smoothly. Cookies are small text files stored on your device. They do not contain your personal information.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well.
We use third-party analytics tools, like Google Analytics, to see how many people visit our site and which pages are most popular. These tools collect anonymous data and do not identify you personally.
We may also use third-party scheduling or review platforms. When you interact with those tools, their own privacy policies apply. We encourage you to review them.
We do not sell your personal information. We share it only with our own team and trusted service providers who help us run our business, such as scheduling software or payment processors. They are required to keep your information confidential.
We may disclose your information if required by law, such as in response to a court order or to protect the safety of our team or others.
We keep your contact and service records for as long as needed to provide you with hydro jetting services and to meet our legal and accounting obligations. When we no longer need your information, we securely delete it.
If you ask us to remove your information, we will do so unless we are required by law to keep it.
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes using secure connections on our website and limiting access to your data to only those team members who need it to serve you.
No method of transmission over the internet is 100% secure, but we work hard to keep your information safe.
You have the right to ask us what personal information we have about you, to correct any mistakes, or to request that we delete it. You can also ask us to stop sending you marketing messages.
To exercise any of these rights, just call us or send us an email. We will respond within a reasonable time.
Our services are for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we will delete it.
We may update this privacy policy from time to time. When we do, we will post the new version on this page and change the effective date at the top. We encourage you to review it periodically.
Your continued use of our website or services after any changes means you accept the updated policy.
If you have questions about this privacy policy or how we handle your information, please reach out to us. We are happy to help.
You can call us at (323) 328-8521 or visit our website to send a message. We serve Montebello, California and the surrounding areas.